UK NHS Covid-19 app loading bug prompts 'urgent' action from Google last minute news
MetiNews.Com - A notification won't disappear from the screens of many Android phones - developers are 'urgently' looking for a fix
Breaking News ! Google and developers of the NHS Covid-19 contact tracing app are working together to fix a notification bug on Android phones. A number of app users have complained of receiving a notification which says 'loading', but no change takes place within the app and the notification does not disappear. The app, which is for residents of England and Wales, uses Bluetooth on smartphones to keep an anonymous log of other app users that an individual comes into contact with, informing them if they have been near someone who tests positive for the virus and what to do next. In a post to Twitter, the official account for the app confirmed the developers were 'urgently' working with Google to investigate the issue. Read More Related Articles Prime Minister Boris Johnson says he does not rule out imposing tougher Covid-19 restrictions Read More Related Articles Met Office issues UK weather warnings including snow for Greater Manchester “We are aware of an issue affecting Android users of the #NHSCOVID19app who are receiving a loading screen notification,” the message said. “We are working with Google to urgently investigate and resolve the issue as soon as possible.” The 'loading' message displayed on Android phones (Image: Supplied) Some Android users on Twitter experiencing the issue have shared solutions on how to fix it in the meantime.
. "I turned them back on again and it hasn't come back. Doesn't affect alerts".
Since launching in September, the app has suffered from several bugs, including a “ghost notification” issue where users were sent alerts saying the app had detected a “possible Covid-19 exposure” but would then give no further instructions or details. Another glitch saw users who had their phone set to a language other than the 12 initially supported by the app be presented by a blank screen when opening the app. Both issues were fixed last year.