Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com

MetiNews.Com - The asylum seeker said he was also left living in rat infested accommodation

Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com

MetiNews.Com - The asylum seeker said he was also left living in rat infested accommodation

Liverpool news  Refugee claims Serco officer laughed while making him homeless MetiNews.Com
22 November 2020 - 05:15

Breaking News ! An asylum seeker has claimed he was mocked by a 'cruel' Serco housing officer while being made homeless. The refugee also shared images of his "unsanitary" living conditions and "traumatic" experiences dealing with government’s private contractor Serco, in Liverpool. The man, who wishes to remain anonymous, has a brain injury and history of fitting for which he is receiving treatment. He claimed he received the news of his upcoming eviction when a Serco employee visited him and said: “Congratulations. The Home Office has given you status. Your status is to remain on the streets.” He claims he was then assaulted after an altercation with the Serco officer. He told the ECHO: “When the Serco officer came to give me the news about me being evicted he said ‘Congratulations. The Home Office has given you status. Your status is to remain on the streets’ Accomodation asylum seekers are living in whilst in Liverpool “He was laughing at me and being rude, we then got in an argument and a scuffle. It was traumatic. ” The refugee came to Liverpool 12 years ago to escape troubles in Algeria, where he said feared for his safety. It was his intention to get a job and start a new life here. Due to his health issues he was granted housing on medical grounds, however in October he was told he would be evicted after his asylum claim was rejected. With the help of Asylum Link, an organisation dedicated to assisting and offering safe space for asylum seekers and refugees, he has since submitted further medical evidence to be assessed by the Home Office. Philippa Thapa Magar, of Asylum Link Merseyside, said the Home Secretary Priti Patel has moved ahead with 'cessation of housing support granted to pending and refused asylum seekers during the Covid crisis. ' She said : "Priti Patel’s department [are] evicting highly vulnerable people who were granted housing on health grounds not related to Covid... "These people were granted support before the start of the pandemic, meaning that it had previously been decided they were too unwell for either removal or destitution." An Asylum Link spokesperson said his case is 'ongoing'. The man said he also complained multiple times about his living conditions and ‘unsanitary’ accommodation. He claimed his complaints were only taken seriously when he told the housing officer he was going to receive surgery. Accomodation asylum seekers are living in whilst in Liverpool He was then moved into more suitable accommodation with a downstairs bathroom for easier access, however, the asylum seeker said the new property still had issues with leaks. He said: “The other thing is every time I complain I’m scared they’re going to throw me out, but it's unsanitary.

. I have rashes on my skin because it’s so unsanitary. “I also have evidence of leaks and dampness for months but it’s not a priority for them.” Philippa said examples such as this highlight ‘inconsistencies in levels of support and accommodation offered’. Accomodation asylum seekers are living in whilst in Liverpool She told the ECHO : “People seeking asylum are allocated accommodation on a no choice basis and that property comes with a housing officer allocated by the private companies who provide this accommodation. “This means that the success, or otherwise, of that match is largely down to luck.” Asylum Link are becoming increasingly aware that those seeking asylum don’t have ‘recourse to complaints procedures that would address their issues.’ Philippa added: “It is important to note that we have examples of exemplary housing officers going above and beyond for people in their care. “Unfortunately, in instances where service falls short there is little people in the properties can do to challenge or change that situation.” Accomodation asylum seekers are living in whilst in Liverpool She added: “This set up leads to vastly different lived experiences for people within the asylum system. “Some have very positive experiences whilst others, unfortunately, do not. "It feels that there needs to be more accountability and monitoring of services to ensure a minimum standard of living for all, rather than relying on the goodwill or otherwise of individual housing officers.” A Serco spokesperson said that housing officers did not find any evidence of a pest infestation within either of the properties. The individual was moved from his previous property as Serco and faults were since rectified. Keep up to date with the latest news in your area by entering your postcode below Serco said they were also aware of the altercation between the asylum seeker and one of their housing officers. They said the incident was fully investigated and it was concluded that no further action was required to be taken. Jenni Halliday, Serco Contract Director for Asylum Accommodation, said: “Our professional housing officers have visited the property this week and had a constructive conversation with the asylum seeker about his complaint. They carried out some minor repair work and cleaned the communal areas of the building. “The safety and wellbeing of the asylum seekers in our care is always our first priority. We take pride in ensuring that the properties we provide meet the required standards and always take any such complaints seriously. Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here. “I am confident that this situation has been resolved to everyone’s satisfaction.” A Home Office spokesperson said: “We expect the highest possible standards from our accommodation providers and take the welfare of those in our care very seriously. “Asylum seekers are provided with free, fully furnished accommodation, and those with issues in their accommodation can contact Migrant Help who are available 24/7.”

Source = MetiNews.Com

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Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com


Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com


Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com


Liverpool news Refugee claims Serco officer laughed while making him homeless MetiNews.Com

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