Daily uk news NatWest and RBS banking goes DOWN across much of the UK leaving customers locked out of their accounts MetiNews.Com
MetiNews.Com - Many have been complaining on social media of their money disappearing, being unable to make payments or even log in.
Breaking News ! Natwest and Royal Bank of Scotland customers across the country have been locked out of their accounts and left unable to use their payment cards following a huge system breakdown.Many have been complaining on social media of their money disappearing, being unable to make payments or even log in.As well as the online issues, people have been unable to pay for shopping or fuel for their cars at shops and petrol stations while the problems persist. Customers say the app is having technical problems while others have said they have not been able to get cash out. The Royal Bank of Scotland, a retail banking subsidiary of the NatWest Group, is also suffering from similar problems.One frustrated user tweeted: 'All NatWest systems seem to be down, including their mobile app, online banking, phones, and debit card payments... People can't even pay their train tickets to get home... Whatever happened, seems quite serious.' NatWest's online services have gone down across the UK with many customers being left locked out of their accounts The bank confirmed on its Twitter account that its mobile app, online banking and telephone services are down The Royal Bank of Scotland, a retail banking subsidiary of the NatWest Group, is also suffering from similar problemsAnother social media user wrote: 'Your system is still down....been refused twice in shops as card rejected...no cash as can't withdraw, cash point down .
..no petrol in car, so can't fill up...can't go out now tonight...thanks RBS night ruined!!'Others vented frustration that the NatWest website claimed payments, credit card and debit card services were 'working normally' when so many had reported woes.Down Detector, which monitors and records system problems, says there have been issues since 7.30pm, having received more than 2,500 reports. In a statement, the bank said: 'Our mobile app, Online Banking and Telephony Service are currently unavailable and we're working to fix them asap. 'We'll post an update when we have more information. 'In the meantime, please contact us if you need our help.'A spokesperson had earlier replied to a customer on Twitter: 'We've been made aware of this issue and we're investigating it now as a matter of urgency. Many have been complaining on social media of their money disappearing, being unable to make payments or even log in One NatWest user said he went to get money from a cashpoint but was unable to'We hope to have this resolved as soon as possible. 'We sincerely appreciate your patience at this time and wholeheartedly apologise for any inconvenience.'One customer wrote: 'Hey NatWest what's going on? I can't make any payments and I can't even logon to my online banking (neither via the app nor via the website!)' Customers have complained about a variety of problems, saying they cannot make payments or view their accountsAnother said: 'Tried to make a payment to my NatWest account and it's been declined. 'I tried to check my NatWest account and I can't log onto my account. Is the system down?'MailOnline has contacted NatWest.
Source = MetiNews.Com