Cheshire news Chester John Lewis opening date finally announced MetiNews.Com
MetiNews.Com - Many non-essential stores reopened on June 15
Breaking News ! Chester's John Lewis store is among ten further shops within the group that will reopen later this month. The store, based at the Greyhound Retail Park, will reopen on Monday, July 13, along with others across England, Wales and Scotland including the outlet at Manchester’s Trafford Centre. Non-essential stores in England have been able to reopen since June 15. John Lewis At Home on Greyhound Retail Park, Chester (Image: Google Streetview) Given the size and scale of the store, Oxford Street will open later the same week, on Thursday, July 16, to allow the shop additional time to finalise reopening. This will take the total number of shops that have so far reopened following the easing of the lockdown to 32, with plans for further shops to reopen later in the summer. Bérangère Michel, executive director for customer service at the John Lewis Partnership, said: “I am really pleased to announce more shop openings in the next couple of weeks, and in particular our first to reopen in Wales and Scotland. “We continue to stick to our safe, not fast approach. We are learning as we go and tweaking our approach to give our customers and Partners the best possible experience. “Feedback from customers is that they really enjoy being able to test and try out products such as tablets, mattresses and shoes, all in a safe environment, as well as asking our expert partners for advice.
. Customer service hosts will be assigned to welcome customers into the store and answer any questions while managing customer numbers, queues both at entrances and busy areas of the shop. There will be a reduction in the number of shop entrances and exits, caps on the number of customers entering stores and prominent social distancing signage. Social distancing will also be in force for employees in back of house areas Protective screens will be installed at checkouts and areas of the shop where social distancing cannot be achieved between customers and staff such as ‘Welcome desks’ There will be procedures in place for escalators and lifts limiting the number of users. In addition, John Lewis is introducing: ◆ Rigorous and frequent cleaning ◆ Provision of hand sanitiser for customers to use at all entrances and throughout shops ◆ Safe and simple returns process including new drop boxes and quarantining returned stock for 48hrs ◆ New contactless payment limit of £45 Additional customer services will be limited. For example, close-contact beauty services will not be offered. Fitting rooms will remain closed until further notice. Some third party catering outlets will be open but John Lewis’ own Place to Eat and cafes will reopen at a later date. Customers can still get all the usual support and advice at the experience, customer support and welcome desks.
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